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People Fixing the World
Saving Lives with Text Messages
People Fixing the World
May 9, 2017

What do you do in a medical emergency when the equivalent of 999 or 911 simply doesn’t exist? After spending time in countries that lack public ambulance services, US paramedic Jason Friesen realised the problem wasn’t a lack of sophisticated ambulances, or the hi-tech medical equipment inside them, but the communication system necessary to get an injured person from A to B in time to save their life.

In the Dominican Republic there are no public ambulances but now, in two rural areas, first responders respond to a medical emergency as fast as any ambulance service in the developed world. And all it takes is one smartphone, a handful of willing volunteers, and an Uber-like text system that crowdsources help when disaster strikes.

And Dougal Shaw meets the man who is pioneering a way to use recycled plastic to make stronger, longer lasting roads.

Presenter: Sahar Zand Reporters: Gemma Newby, Dougal Shaw.

Image: First responders in the back of an ambulance / Credit: BBC

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Jun 10, 2025
Making life easier for older people

Barcelona in Spain is famous for its beautiful streets, lined with tall apartment buildings. But the architecture is a problem for many people who have lived for years in upstairs apartments but who now find the stairs unmanageable.

In 2008, a survey found that in one district there were 300 people who could not leave their homes alone. A group of volunteers decided to do something about this and got hold of a special wheelchair with caterpillar tracks, so it can be used to take people up and down stairs. After an initial pilot scheme they launched a local service called “Let's Go Down to the Street”, to help elderly residents go shopping or meet up with friends. Sixteen years on, the service is offered across the city.

Plus we visit a home for senior citizens in an unlikely location: a university campus. The Mirabella complex at Arizona State University in the US offers its residents the chance to sample the college lifestyle – from lectures to shows and sports fixtures.

People Fixing The World from the BBC is about brilliant solutions to the world's problems. We'd love you to let us know what you think and to hear about your own solutions. You can contact us on WhatsApp by messaging +44 8000 321721 or email [email protected]. And please leave us a review on your chosen podcast provider.

We first podcast this episode in February 2024.

Presenter: Myra Anubi Producer: William Kremer Reporters: Esperanza Escribano, Anthony Wallace Series Producer: Jon Bithrey Editor: Penny Murphy Sound mix: Gareth Jones

(Image: Barcelona resident Teresa being helped down the stairs, BBC)


23min 13sec

Saving Lives with Text Messages

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